Blitz Jong Terms of Service
1. Acceptance and Eligibility
These Terms of Service ("Terms") are a binding agreement between you and MarcoHard LLC ("we", "us"), governing your access to and use of the game Blitz Jong, its websites, and related services (together, the "Service").
By creating an account, installing the game, or using the Service, you accept these Terms. If you do not accept them, do not use the Service.
You must be at least 13 years old to use the Service (or older where local law sets a higher minimum; see Section 15). If you are under the age of majority in your jurisdiction, a parent or legal guardian must review and accept these Terms on your behalf.
PLEASE READ SECTION 14 CAREFULLY. IT REQUIRES BINDING INDIVIDUAL ARBITRATION OF MOST DISPUTES AND WAIVES CLASS ACTIONS AND JURY TRIALS, UNLESS YOU OPT OUT WITHIN 30 DAYS.
2. Changes to These Terms
We may update these Terms. For material changes we will give reasonable advance notice (in-game notice or on the website) before the new Terms take effect. Continued use of the Service after the effective date constitutes acceptance. If you do not agree, stop using the Service and, if applicable, request account deletion (Section 12).
3. Your Account
3.1 Accounts are provided through our account system. You are responsible for keeping your credentials secure and for all activity under your account.
3.2 One account per person. You may not create additional accounts to evade penalties, manipulate matchmaking or rankings, or abuse promotional or reward systems.
3.3 Accounts may not be sold, purchased, gifted, rented, or transferred. Account names and profiles must not contain unlawful, hateful, sexually explicit, or impersonating content; we may require you to change a violating name or may suspend the account.
3.4 Platform credentials (such as a Steam account) may be linked to your account as a sign-in method. Your progress belongs to the account, not to any platform credential.
4. License to Use the Service; Rules of Conduct
4.1 We grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Service for your own entertainment, subject to these Terms.
4.2 You must not: (a) cheat, exploit bugs, or use any automation, bot, script, or unauthorized third-party software that interacts with the Service, or modify or intercept its network traffic; (b) reverse engineer, decompile, or extract source code from the Service, except to the extent such restriction is prohibited by applicable law; (c) disrupt the Service or other players (including denial-of-service, flooding claim windows, deliberate disconnection abuse, or win-trading / collusive play in ranked matches); (d) buy, sell, or exchange accounts, Virtual Currency, or Virtual Items for real-world value outside the mechanisms we expressly provide (see Section 5.6); (e) harass, threaten, or defame other players, or post unlawful content; (f) use the Service for any commercial purpose without our written permission (streaming and video creation of your own matches is permitted and encouraged); (g) misrepresent your identity to us, or access another person's account.
4.3 We may take enforcement action for violations, including warnings, temporary or permanent suspension, removal of Virtual Items or Virtual Currency obtained through violations, and rank or reward adjustments. Serious violations (cheating, RMT, fraud) may result in immediate permanent termination without prior notice.
4.4 Community Guidelines. Our Community Guidelines describe what we act on, the graduated enforcement levels we apply, how to report another player, and how to appeal. They form part of these Terms.
4.5 Reporting. To report another player, contact support at [email protected] with your account name, the approximate time of the match, and what happened. Reports are reviewed against the match record. We do not disclose what action, if any, we took against another account. Reporting in bad faith is itself a violation of Section 4.2.
4.6 Appeals and human review. A suspended account is shown the reason and, where the suspension is temporary, its expiry. You may appeal as described in the Community Guidelines. We do not permanently suspend an account solely on the basis of an automated detection signal without human review.
5. Virtual Currency and Virtual Items
5.1 What you get. The Service includes virtual coins ("Virtual Currency") and cosmetic or other digital items ("Virtual Items"). Regardless of how they are described in-game (owned, bought, earned, dropped), you receive only a limited, personal, non-exclusive, revocable license to use them within the Service. You do not acquire any ownership interest, and, except as expressly provided in Section 5.3, Virtual Currency and Virtual Items have no monetary value, cannot be redeemed for money or anything of value outside the Service, and are not transferable.
5.2 Virtual Currency. Virtual Currency may be purchased through supported channels and may also be granted free of charge, including as quest and event rewards. On Steam it is purchased from your Steam Wallet through Valve's in-app purchase system; on our website it is purchased from our payment partner acting as merchant of record. Your balance is the same on every channel. Virtual Currency is tied to your account, cannot be transferred between accounts or converted back into real currency, and may only purchase items designated by us. Virtual Currency is a closed-loop license usable only within the Service; it is not money, a deposit, stored value, prepaid access, or a payment instrument, and cannot be used to pay any person. We may modify how Virtual Currency is earned, spent, and priced.
5.3 Two kinds of Virtual Items. (a) Account-bound items are permanently tied to your account and cannot be traded, transferred, or made tradable, without exception. (b) Designated tradable items exist only as Steam inventory items. For those items we and Valve permit limited transfers through the Steam Community Market, subject to the Steam Subscriber Agreement and Valve's rules. This transfer permission is granted by us and Valve, may be modified or withdrawn as provided in the Steam Subscriber Agreement or these Terms, and does not make the item your property or give it monetary value outside the Steam ecosystem. We do not guarantee the continued availability of the Steam Community Market, and Valve's decisions about the Market are not our responsibility.
5.4 Drops and randomness. Some free rewards are granted at random from published drop tables. Paid purchases are never random: every purchase is of a specific, identified item. There are no paid crates, keys, draws, or other paid random mechanics in the Service, and we do not offer any way to pay for a chance at an item. We may adjust drop rates and reward schedules; material changes to published drop tables will be reflected in the published information.
5.5 No wagering. The Service is a game of skill played for entertainment. You cannot stake, bet, or wager money or anything of value on a match, no prize of monetary value is awarded for play, and points, ranks, and Virtual Currency cannot be redeemed for money. The Service is not gambling and is not intended to be used for gambling.
5.6 No expiry. Virtual Currency in your account does not expire. If we ever introduce an expiry, we will give advance notice and comply with applicable law, and the change will not apply to Virtual Currency already in your account.
5.7 Adjustment and recovery. We may modify, rebalance, or retire Virtual Items and Virtual Currency for operational reasons. We may remove or revoke, without compensation, Virtual Currency or Virtual Items obtained through bugs, exploits, fraud, unauthorized payments, or chargebacks, and reverse related transactions (which may result in a negative Virtual Currency balance).
5.8 No real-money trading. Except for purchases from us and transfers expressly permitted under Section 5.3(b), you may not buy, sell, trade, or offer to exchange accounts, Virtual Currency, or Virtual Items for real money or anything of value, whether inside or outside the Service. Violations may result in termination and forfeiture under Section 4.3.
6. Purchases, Payments, and Refunds
6.1 Prices. Prices are shown at the point of sale. Items are purchased with Virtual Currency; money purchases Virtual Currency only. Each item's price is displayed in Virtual Currency together with the equivalent amount in currency. We may change prices prospectively; changes do not affect completed purchases.
6.2 Payment channels. (a) Steam purchases of Virtual Currency are processed by Valve from your Steam Wallet, under the Steam Subscriber Agreement and Valve's refund policy. (b) Website and mobile purchases of Virtual Currency are processed by our payment partner acting as merchant of record (currently Xsolla). Your purchase contract for the payment transaction is with the merchant of record, and its terms and refund process apply to the payment; we deliver the Virtual Currency to your account.
6.3 Digital delivery. Virtual Currency and Virtual Items are delivered immediately upon purchase. Where you have a statutory right of withdrawal (for example in the EU or UK), you will be asked at checkout to consent to immediate delivery and acknowledge that you lose the right of withdrawal once delivery begins, to the extent permitted by law.
6.4 No refunds. Except as required by applicable law or expressly provided by the applicable platform's or merchant of record's refund policy, all purchases are final, and unused Virtual Currency or Virtual Items are not refunded when your account is closed or terminated.
6.5 Taxes. Displayed prices may exclude applicable taxes, which are handled by the platform or merchant of record where applicable.
6.6 Refund Policy. Our Refund Policy explains which purchases are refundable, who to ask for each payment channel, what happens to items bought with refunded currency, and how chargebacks are handled. It forms part of these Terms and controls over this Section where they differ.
6.7 Purchase confirmation. Spending Virtual Currency requires a confirmation step showing the item and the price. You are responsible for purchases made with your account.
7. User Content and Workshop
7.1 "User Content" means anything you create, upload, or submit through the Service, including profile content and, when available, Steam Workshop submissions.
7.2 You retain ownership of your User Content. You grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, reproduce, modify, adapt, distribute, publicly display, and incorporate your User Content in and in connection with the Service and its marketing.
7.3 You represent and warrant that your User Content is your original work, does not infringe any third-party rights, and complies with these Terms and applicable law. You will indemnify us for claims arising from your User Content (Section 13).
7.4 We may accept, reject, curate, modify, or remove any User Content at our sole discretion, without compensation. Where a Workshop revenue-sharing program exists, its rates, the basis on which in-game purchases are converted to a share, and the terms of payment are set out in our Creator & Workshop Policy, which we may update.
7.5 If you send us suggestions or feedback, we may use them without restriction or compensation.
8. Our Intellectual Property; Copyright Complaints
8.1 The Service, including software, rules implementations, art, audio, text, and the compilation of game data, is owned by us or our licensors and protected by intellectual property laws. Except for the licenses expressly granted in these Terms, no rights are granted to you. Third-party components are used under their respective licenses, listed in the in-game credits and licenses page.
8.2 Copyright complaints. If you believe material on the Service infringes your copyright, write to [email protected]. Identify the work you say is infringed, identify the material you are complaining about and where it appears, give us your contact details, and tell us that you believe in good faith that the use is not authorised and that what you have told us is accurate. We review every complaint, remove material where the complaint is well founded, and terminate the accounts of repeat infringers in appropriate circumstances. If we removed something of yours and you believe that was a mistake, write to the same address and we will reconsider.
Items submitted to the Steam Workshop are hosted by Valve Corporation, not by us. Complaints about material hosted there should be sent to Valve as well.
9. Match Records, Replays, and Leaderboards
9.1 Records generated by playing, including match logs, replays, rankings, and statistics, are part of the Service and are owned by us. Replays and leaderboards may display your public profile (display name, rank) to other players and, where a replay or leaderboard is shared, to the public. See the Privacy Policy for how this data is handled and what choices you have.
9.2 We may use match records in aggregated or de-identified form for balancing, anti-cheat, research, and service improvement.
10. Third-Party Platforms
10.1 Your use of Steam is governed by the Steam Subscriber Agreement; your use of Apple or Google app stores (when available) is governed by their terms. Platform operators are not parties to these Terms but, where their policies require, are third-party beneficiaries of the provisions applicable to their platform.
10.2 We are not responsible for third-party platforms, including the availability of the Steam Community Market, platform account actions (such as trade bans), or platform payment and refund handling.
11. Disclaimers; Service Availability
The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-interruption. Online features depend on network conditions we do not control; real-time gameplay may be affected by your connection quality. We may modify, suspend, or discontinue all or part of the Service; if we permanently discontinue the Service, we will give at least 60 days' notice where reasonably practicable.
Pre-release testing. While the Service is in playtest or early access, features, balance parameters, and reward economies change frequently, and progress such as ranks, statistics, quest state, and free items may be reset. We will announce a reset in advance where practicable. Purchased Virtual Currency and items bought with it are not reset; if a reset unavoidably affects them, we will restore or compensate the affected accounts.
Scheduled maintenance. We may take the Service offline for maintenance. Where the downtime is planned we announce it in the game beforehand. A match interrupted by maintenance or by a server fault may not be resumable; where an interruption costs you Virtual Currency or a paid item, contact support and we will correct it.
12. Termination
12.1 You may stop using the Service at any time and may request account deletion as described in the Privacy Policy.
12.2 We may suspend or terminate your access, or any part of the Service, for violation of these Terms as described in Section 4.3. Where the violation is not serious, we will use reasonable efforts to give notice and an opportunity to respond.
12.3 Upon termination, your licenses under these Terms end and Virtual Currency and Virtual Items are forfeited without refund or compensation, except as required by applicable law. Sections that by their nature survive termination (including 5.8, 7.2, 8, 9, 13, 14) survive.
12.4 Inactive accounts. We do not currently delete or reclaim accounts for inactivity. If we introduce an inactivity policy, we will give advance notice by email to the address on the account and a reasonable opportunity to sign in first, and unspent purchased Virtual Currency will not be forfeited under that policy.
13. Indemnification
You will defend and indemnify us against third-party claims arising from your User Content, your violation of these Terms, or your violation of law or third-party rights, except to the extent caused by our own breach or misconduct.
14. Governing Law; Dispute Resolution
14.1 These Terms are governed by the laws of Wyoming, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods.
14.2 Informal resolution first. Before filing any claim, you agree to contact us at [email protected] and attempt in good faith to resolve the dispute within 60 days.
14.3 Arbitration. Except for small-claims actions and injunctive relief for intellectual-property or data-security matters, any dispute arising out of these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The Federal Arbitration Act governs this section. The arbitrator may not consolidate claims of multiple persons.
14.4 Class action and jury waiver. Both parties waive the right to a jury trial and to participate in any class, collective, or representative action, to the fullest extent permitted by law.
14.5 Opt-out. You may opt out of Sections 14.3–14.4 by emailing [email protected] within 30 days of first accepting these Terms, stating your account name and your decision to opt out.
14.6 Coordinated filings. If 25 or more arbitration demands raising similar claims are filed by or with the assistance of the same or coordinated counsel, the demands will be resolved in staged batches under the arbitration provider's mass-arbitration procedures (or, absent such procedures, in batches of 25 selected by the parties alternately), and fee obligations apply per batch. This section is intended to make mass claims administrable, not to prevent any claim from being heard.
14.7 Limitation of liability. To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, and our total liability for all claims is limited to the greater of (a) the amounts you paid us in the 12 months before the claim arose and (b) USD 100. Some jurisdictions do not allow certain limitations; in those jurisdictions, these limits apply to the extent permitted, and nothing in these Terms limits non-waivable consumer rights.
15. Minors and Regional Terms
15.1 The Service is not directed to children under 13, and users under 13 may not create accounts. Where local law sets a higher age of digital consent (up to 16 in certain EEA states; 14 for consent purposes in mainland China), that higher age applies.
15.2 If you are between the minimum age and the age of majority, your parent or legal guardian must review and agree to these Terms and supervise your use, including any purchases.
15.3 Additional or different terms required by your jurisdiction are published for that market alongside these Terms and prevail over them to the extent of any conflict. Where we offer the Service in Japan, this includes the statutory disclosures under the Payment Services Act and the Act on Specified Commercial Transactions.
16. Export Control and Sanctions
You represent that you are not located in a jurisdiction subject to comprehensive U.S. sanctions and are not on any U.S. government restricted-party list, and you agree to comply with applicable export control laws in connection with the Service.
17. General
17.1 We may assign these Terms in connection with a merger, acquisition, or sale of assets; you may not assign them.
17.2 If any provision is held unenforceable, the remainder stays in effect, and the provision will be enforced to the maximum extent permissible.
17.3 These Terms, together with the Privacy Policy and any supplemental policies we publish (platform terms, Workshop policy, regional disclosures), are the entire agreement between you and us regarding the Service.
17.4 The English version of these Terms controls; translations are provided for convenience.
17.5 Notices to you may be given in-game, on the website, or to contact details associated with your account. Notices to us go to [email protected].
17.6 Notice to California users. Under California Civil Code § 1789.3, California users are entitled to know that they may file grievances and complaints with the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.
17.7 Force majeure. Neither party is liable for failure or delay caused by events beyond its reasonable control, including natural disasters, war, civil unrest, labour action, epidemics, government action, and failures of networks, hosting providers, or payment providers. This does not excuse an obligation to pay amounts already due.
17.8 Software licence and EULA. These Terms also serve as the end-user licence agreement for any Blitz Jong client software you install (including any desktop build distributed through a platform such as Steam). You may install and use the client on devices you control, for personal, non-commercial play, subject to Section 4.
17.9 Supplemental policies. The Privacy Policy, the Refund Policy, and the Community Guidelines form part of these Terms and are published alongside them. Where we operate a Workshop, our Creator & Workshop Policy forms part of these Terms as well. Where your jurisdiction requires regional disclosures, we publish them for that market. Drop rates for free rewards are published in the game on each crate's detail screen and are also available in machine-readable form.
Last updated: 2026-08-14. MarcoHard LLC, 8401 Mayland Dr Ste A, Richmond, VA 23294-4648, USA.